Carol Ann Gvineria is the Founder of The Listening Labs (www.thelisteninglabs.com) - working alongside people to come unstuck from the weight of difficult communication through the power of listening. She also runs Carol Ann Gvineria Consultancy and is a person-centred facilitator, trainer & curriculum designer with 20+ years’ experience in designing and facilitating learning programmes and events. She brings value through passion, creativity and underpins this with the creation of nurturing and supportive environments. She has worked with a broad range of clients across government, civil society, and the private sector, throughout Europe, the UK, India, and the Caucasus from international to grassroot level. She is interculturally aware, and trauma informed.