Abnormal Leadership Manifesto
The following is my Q&A with Google Bard about the Future of Work in America. Note, the AI answers to my questions (Q:) closely align with my own perspective. A leader's retrospective mindset merely demonstrates their lack of imagination.
Q: In a post-pandemic environment that has created an opportunity to change and evolve our work-life balance, why are so many business leaders craving a "return to normal" in America. Why can't they imagine a better scenario than the prior status quo? The pre-pandemic Normal actually was problematic on several levels for most Americans.
A: There are a few reasons why business leaders might be craving a return to the pre-pandemic normal.
Fear of the unknown. The pandemic has been a time of great uncertainty for businesses, and many leaders are simply looking for a return to stability. They may be concerned about the impact of remote work on productivity, collaboration, and culture. They may also be worried about the cost of maintaining a hybrid workforce, or the difficulty of attracting and retaining top talent in a competitive market.
Lack of trust in employees. Some business leaders may not trust their employees to be productive when working from home. They may believe that employees are more likely to slack off or take advantage of the flexibility of remote work. They may also be concerned about the security of confidential information when it is stored on employees' personal devices.
A focus on the bottom line. Some business leaders may be more concerned with the bottom line than with the well-being of their employees. They may believe that remote work is less efficient and that it leads to higher costs, such as increased IT support and office space. They may also be concerned about the impact of remote work on customer service, as employees may be less available to answer questions or resolve issues.
It is important to note that not all business leaders are opposed to a hybrid workforce. Many leaders are open to the idea of allowing employees to work from home part-time or full-time, as long as it is done in a way that is productive and efficient. However, the pandemic has highlighted the challenges of remote work, and it is likely that some businesses will continue to favor a traditional office environment.
It is also important to note that the pre-pandemic normal was not ideal for most Americans. Many people were working long hours, commuting long distances, and struggling to balance work and family. The pandemic has given many people a chance to reassess their priorities and to demand a better work-life balance. It is possible that the post-pandemic normal will be a better one for most Americans, but it will require businesses to be flexible and to adapt to the changing needs of their employees.
Q: The Gallup study of "employee engagement" (or the ongoing lack of it) seems to indicate that "a traditional office environment" may be a significant contributing cause to the cultural failings of the pre-pandemic Normal. So, why do some business leaders crave a return to low levels of employee engagement? That seems like irrational behavior.
A: I agree that it seems irrational for business leaders to crave a return to low levels of employee engagement. However, there are a few possible explanations for this behavior.
Leadership style: Some leaders may be more comfortable with a traditional top-down management style, in which employees are expected to follow orders without question. This style of leadership can be effective in some situations, but it is often not conducive to employee engagement.
Fear of change: Some leaders may be afraid of change, and they may see a return to the pre-pandemic normal as a way to avoid having to make changes to their business. However, change is inevitable, and businesses that fail to adapt to change will eventually be left behind.
Short-term thinking: Some leaders may be focused on short-term profits, and they may see a return to the pre-pandemic normal as a way to save money on things like office space and IT support. However, businesses that focus on short-term profits at the expense of employee engagement are likely to suffer in the long run.
It is important for business leaders to recognize that employee engagement is not just a nice-to-have, it is essential for business success. Engaged employees are more productive, more creative, and more likely to stay with their company. Businesses that want to succeed in the long run need to invest in employee engagement.
Tips for improving employee engagement:
Create a culture of trust and respect: Employees need to feel like they are trusted and respected by their managers and colleagues. This means giving employees autonomy and decision-making power, and it means listening to their ideas and feedback.
Provide opportunities for learning and development: Employees need to feel like they are growing and developing in their careers. This means providing them with opportunities for training, development, and mentoring.
Foster a sense of community: Employees need to feel like they are part of a team and that they are working towards a common goal. This can be done by creating opportunities for social interaction, celebrating successes, and providing recognition for individual and team accomplishments.
Balance work and life: Employees need to be able to balance their work and personal lives. This means providing them with flexible work arrangements, such as telecommuting and flextime, and it means understanding that sometimes employees need to take time off for personal reasons.
By following these tips, businesses can create a workplace where employees are engaged, productive, and happy.
Q: Okay, so what is your assessment, are there enough progressive American business leaders that will join a "Work Passion Movement" that combines the benefits of Flexible Working models with Digital Transformation methodologies?
A: I believe there are enough progressive American business leaders who would be interested in joining a "Work Passion Movement" that combines the benefits of flexible working models with digital transformation methodologies.
A recent survey by the Society for Human Resource Management found that 70% of employees want to work remotely at least part-time. And a study by the Boston Consulting Group found that companies that offer flexible work arrangements are more likely to attract and retain top talent.
Digital transformation can also help businesses to improve employee engagement and productivity. For example, by using tools like video conferencing and project management software, employees can collaborate more effectively and stay connected even when they are working remotely.
Of course, there are some challenges to implementing a "Work Passion Movement." For example, businesses need to make sure that they have the right technology in place to support remote work. And they need to create a culture of trust and flexibility so that employees feel comfortable working in a non-traditional way.
However, I believe that the benefits of a "Work Passion Movement" outweigh the challenges. By embracing flexible working models and digital transformation, businesses can create a more productive, engaged, and happy workforce.
Benefits of joining a Work Passion Movement:
Increased productivity: Studies have shown that employees who work from home are more productive than those who work in the office. This is because they are able to work in a distraction-free environment and they have more control over their work-life balance.
Improved employee morale: Employees who are able to work from home are more likely to be happy and engaged in their work. This is because they have more flexibility and they are able to spend more time with their families and friends.
Reduced costs: Businesses that allow employees to work from home can save money on office space, utilities, and other expenses.
If you are a business leader who is interested in joining a "Work Passion Movement," here are a few things you can do:
Survey your employees to see if they are interested in working from home, or any location other than a traditional office.
Create a policy that outlines the rules and expectations for remote work.
Provide your employees with the technology and training they need to be successful working from home.
Trust your employees and give them the flexibility they need to do their jobs.
Learn more from my thoughts on the quest for Work Passion advancements. We are engaged, fearless and passionate. Join us.
Recent Comments
Your commentary about the manufacturing and finance sectors was insightful. In contrast, I consult with organizations in the Business Technology sector, and I'm witnessing a high demand for information and guidance on how employees can gain the required skills to apply productivity-oriented Gen AI use cases ASAP.
I'm envisioning a scenario where, in the not too distant future, these skills will be essential for most knowledge worker roles. Granted, demand in some markets may be significant greater than others across the globe. Over time, however, the expertise requirement will normalize in line with the U.S. market demand.
Willemien, you said, "One particular area where AI is beginning to be used is in hiring and job-seeking." I'm encouraged by the 'potential' benefits of AI in enterprise recruitment situations. For example, I'm hopeful that artificial intelligence can be trained to avoid the inherent bias of human corporate recruiters. While the current shift to value candidate Skills, over other qualifications, is a positive advancement for hiring decisions, I do wonder how this trend will evolve over time.
In my opinion, the "European Commission AI Act" should focus equally on the challenges and opportunities. The upside economic opportunities will need nurturing, otherwise Europe will once again be playing catch-up with American innovators. A regulatory-first mindset can limit innovation.
I agree that a lack of imagination is the fearful inertia that resists progressive change.
For example, the quest for a "return to normal" after the pandemic and in particular the rush to create "return to office" mandates by legacy business and government leaders is clearly based on fear of change.
Flexible Working models are a timely innovation that has the potential to impact commercial productivity in a very positive way. We can do better if we just try to evolve. So, let's all try to rise to the occasion, rather than retreat to a bygone era of leadership and management. The future awaits the bold and the fearless.
From my perspective, the typical school- to-work transition does not appear to have changed in a meaningful or substantive way since I entered the workforce more than three decades ago. And yet, so much has changed in the work environment.
That said, I'm encouraged by the recent advances in artificial intelligence, and the potential for students across the globe to enhance or augment their learning with the application of this emerging technology.
I anticipate that Open Innovation policies will continue to evolve in response to the Big Tech sector's perceived influence on the Global Networked Economy. And, I agree with your assessment that the full potential of technology benefits is clearly much greater than the current focal points.
Based on what I've witnessed over the last decade, the high cost of healthcare in the United States, and the excessive profits of many providers, limit the demand for operational efficiencies.
Regardless of the publically stated commitments to reduce greenhouse gas emissions, I see very few incentives to positively change the current culture that is responsible for a lack of progress.
From my own perspective on this topic, having worked from home for more than a decade, the trend toward flexible working models is not really about changing places (office vs home), it's more about placing more significant on desired 'business outcomes' (rather than proof of attendance at a designated place of work).
My point: typical 20th Century middle managers fill their days with meetings and reading emails, but produce little that's truly meaningful or substantive (from a commercial outcome perspective). When they leave their job, for whatever reason, there is often no impact on the business. Proving that being 'present for attendance' is a pointless metric in a competitive economy where strategic business outcomes matter most in the achievement of results.