Out of kilter: David Goodhart’s Head, Hand, Heart and the modern imbalance of skills

Banner image: Shutterstock/Diana Rui

Like Comment

This article is part of a series in which OECD experts and thought leaders — from around the world and all parts of society — address the COVID-19 crisis, discussing and developing solutions now and for the future. Aiming to foster the fruitful exchange of expertise and perspectives across fields to help us rise to this critical challenge, opinions expressed do not necessarily represent the views of the OECD.

Join the Forum Network for free using your email or social media accounts to share your own stories, ideas and expertise in the comments.


After a COVID-blighted final term at Edinburgh University my son is training to be a primary school teacher. Many other graduates are looking out on a more uncertain future. But behind the disruption caused by the pandemic looms a bigger misalignment of skills and human expectations that is starting to impact most rich societies.

The notion that a good degree and prestigious professional job is the root to security and success is still alive and well in the minds of most parents, and indeed policy makers. Yet for many graduates it is a dwindling likelihood. It turns out that the knowledge economy does not need so many knowledge workers. The era of the steady expansion of the class of academically trained professionals is drawing to a close. 

In developed countries, membership of the top two social classes, the higher and lower ends of the professional/managerial class, has typically grown to around one third of the adult population: as the economy demanded more highly educated workers, higher education expanded to provide them. That growth in professional jobs has now almost ground to a halt.

More on the Forum Network: Automation Shouldn’t Always be Automatic: Making Artificial Intelligence Work for Workers and the World by Daron Acemoglu

And even before artificial intelligence starts shredding the middling and lower-end cognitive jobs in law, accountancy, administration, medicine and so on, there has been a sharp decline in the pay of the average graduate job in most rich countries as diminishing returns set in.

Already many graduates fill GBP 22,000-a-year, clerical-type jobs – often the same jobs done by their non-graduate peers. Academics Phil Brown and Hugh Lauder talk about “digital Taylorism”, the routinisation of cognitive work that once demanded thought and judgement. 

A broad graduate elite is preferable to the narrow one when I went to college. But without the high status jobs that its members expect, it’s creating a crisis of disappointed expectations that has probably contributed to radical eruptions such as the Bernie Sanders movement.

Moreover, the unprecedented investment in research universities has not prevented the recent decline in productivity, and some economists even argue the decline may be partly caused by the growth of the cognitive bureaucracy. At the same time, we have a crisis of recruitment in many corners of the public care economy and in middle-skill technical jobs and skilled trades.

The idea of a successful life has become too focused on one set of human skills, and we have created just one big ladder up into it: the modern university.

Meanwhile, the idea of meritocracy itself has taken a battering following new books from Daniel Markovits, Michael Sandel and others. All of them stress the impossibility of a fair meritocracy in any free society that allows families to pass on advantage. But they also highlight the inherent undesirability of turning society into a competition in which the most able win and many of the rest feel like failures. We still need selection by merit into relevant jobs, especially top jobs, but that does not require a society that disproportionately values those adept at manipulating information.

My own new book—Head, Hand, Heart—echoes some of these ideas but places more emphasis on the imbalance that modern societies have created between the cluster of aptitudes corresponding to those three body parts. We have made Head academic ability too much the gold standard of esteem while status, reward and meaning have drained away from many Hand (manual/technical) and Heart (caring/nurturing) functions, contributing to the political alienation of recent years. 

Find out more about Head, Hand, Heart: The Struggle for Dignity and Status in the 21st Century by David Goodhart 

The idea of a successful life has become too focused on one set of human skills, and we have created just one big ladder up into it: the modern university. Until recently there were more small ladders, and a wider notion of a successful life.

Of course, high intelligence is as useful today as ever: we need knowledge creators to develop a COVID vaccine and work out how to suck carbon out of the atmosphere. But most academically trained people are not creating new knowledge, and there is less innovative thinking in most lower level cognitive jobs; there will, in any case, be fewer such jobs in the future. However, there will be more jobs in care and technical functions requiring less of an academic training and more emotional and practical intelligence. There is more than one scale of human worth.

When I started writing my book I thought the idea of spreading status more evenly between Head, Hand and Heart was idealistic. By the time I finished I was convinced it was inevitable if our growing number of old people are to be well cared for, and the machines that govern our lives are to be properly maintained. The recognition of the vital role of the mainly non-graduate “key workers” in the pandemic was a step in the right direction.

And if western countries can do something as improbable as partially close their economies and collectively underwrite the incomes of millions, public policy can surely help to nudge status and reward a bit more evenly across the heads, hands and hearts.

Related topics

Tackling COVID-19 Future of Education & Skills Future of Work

Whether you agree, disagree or have another point of view, join the Forum Network for free using your email or social media accounts and tell us what's happening where you are. Your comments are what make the network the unique space it is, connecting citizens, experts and policy makers in open and respectful debate.

David Goodhart

Author, Head, Hand, Heart: The Struggle for Dignity and Status in the 21st Century (Penguin)

David Goodhart is a journalist, author and think tanker—currently head of the demography unit at the Policy Exchange think tank. He is the founder and former editor of Prospect magazine and the former director of the centre-left think tank Demos. His 2013 book “The British Dream: Successes and Failures of Post-War Immigration” was runner up for the Orwell book prize. In his last book published in 2017 (a Sunday Times bestseller) The Road to Somewhere: The New Tribes Shaping British Politics, Goodhart identified the value divisions in British society that help to explain the Brexit vote and the rise of populism. His latest book, just published, Head, Hand, Heart: The Struggle for Dignity and Status in the 21st Century argues that many of the modern world’s troubles arise from allocating too much reward and status to just one form of human aptitude: cognitive ability.

1 Comment

Go to the profile of Henry Matthews
Henry Matthews 11 days ago

Very true. And thanks for flagging up the new Markovitz and Sandel books on meritocracy. In a free society, it's impossible to prevent parents passing on advantage -- even if inheritance or worldly goods is prohibited. The only way is what happened in the Soviet Union. So maybe Lenin was right after all and the pendulum is swinging back,,,

These thoughts were initiated by reading that University of London's SOAS failed to admit a single white working class student in 2017. In the USSR there was positive discrimination for many decades -- which of course caused much bitterness and hamstrung progress. In the end some kind of modus operandi has been worked out -- too bad the whole thing then collapsed.